FAQs

Good4Gut creates thoughtfully made food products designed to be enjoyed as part of a balanced, everyday diet. We focus on quality ingredients, careful preparation, and great taste.

Our products are made in Australia in small batches. As with all food products, variations can occur between batches.

Each product page lists full ingredient information. If you have any questions about specific ingredients, feel free to contact us before ordering.

Our products may contain or be made in a kitchen that handles common allergens such as nuts, seeds, gluten, and dairy.

While we take care, we cannot guarantee products are free from traces of allergens. If you have severe food allergies, please review ingredient information carefully.

Suitability varies by product. Please refer to individual product descriptions for dietary information.

We currently ship within Australia only.

• Free standard shipping on all products
• $19.95 flat-rate express shipping

We ship heavy, premium, whole‑food granola. No hidden fees.

Orders are usually processed within 1–3 business days. Delivery times vary depending on location and carrier.

If your order has not yet been processed, contact us as soon as possible and we'll do our best to help. Once an order has been dispatched, changes may not be possible.

Because our products are food items, we do not accept returns for change of mind.

If your product arrives faulty, damaged, or not as described, you are entitled to a remedy under Australian Consumer Law. Please contact us with your order number and details of the issue.

Taste preference is considered change of mind, and we're unable to offer refunds for this reason. This does not affect your rights if a product is faulty or incorrect.

1. Scoop
2. Pour
3. Enjoy

Storage instructions are provided on the packaging. In general, store products in a cool, dry place and reseal packaging tightly after opening.

For best freshness and flavour, we recommend consuming products within the timeframe stated on the packaging once opened.

At checkout, enter your gift card code in the gift card field. Codes aren't case sensitive. Your balance will be applied automatically to your order total, including shipping and taxes.

Yes — gift cards and discount codes can be used together on the same order.

Yes. If your gift card balance doesn't cover the full order, you'll be prompted to add another payment method for the remaining amount. You can also use multiple gift cards on a single order.

No — gift cards cannot be used to purchase gift card products.

Your gift card can only be redeemed at Good4Gut (good4gut.com.au). It cannot be used at other stores.

Please contact us at hello@good4gut.com.au and we'll do our best to help.

Promotional gift cards are issued as part of a limited-time marketing offer and have no cash value except where required by law. We reserve the right to modify, suspend, or cancel the promotion at any time.

Purchases made using gift cards, store credit, promotional credits, reward vouchers, or similar payment methods may be excluded from eligibility for promotional gift card offers at our discretion.

Promotional gift cards may not be used to obtain additional promotional gift cards where doing so would result in repeated or unintended generation of promotional benefits.

We reserve the right to withhold, cancel, adjust, or revoke any promotional gift card issued as a result of abuse, misuse, technical error, suspected fraud, or activity designed to circumvent the intent of the promotion.

In the event of a return or refund of a qualifying purchase, any promotional gift card issued in connection with that purchase may be cancelled, reduced, or deducted from the refund amount.

Promotional gift card offers are intended as a one-time benefit per qualifying purchase. Customers may not use a promotional gift card, whether in whole or in part, to repeatedly qualify for the same promotional gift card offer. We reserve the right to cancel orders, remove promotional benefits, or adjust gift card balances where transactions appear to create a recurring promotional cycle.

For wholesale enquiries, please email us with some details about your business.

📧 hello@good4gut.com.au

For any questions, we're happy to help.

📧 hello@good4gut.com.au
We aim to respond within 1–2 business days.